Illustration of magnifying glass

Welcome to a growing collection of evidence based resources designed to help improve the health and wellbeing of the healthcare workforce and patient care – in the UK and beyond.

This website has two key aims:

  • to support staff to care well
  • to keep patients safe.

The resources presented here draw on research carried out by the Workforce Organisation and Wellbeing team at the School of Health Sciences at the University of Surrey.

Our team

Professor Jill Maben OBE

Jill is a nurse and social scientist. Her research focuses on supporting healthcare staff to care well. Jill leads the Workforce Organisation and Wellbeing group (WOW) in the School of Health Sciences, University of Surrey, alongside Professor Cath Taylor, with whom she co-led the Care Under Pressure 2 and Schwartz South studies. She also led the ICON and Unprofessional Behaviours studies.

Professor Cath Taylor

Cath is an organisational psychologist whose research focuses on the relationship between work and wellbeing, with a particular interest in how the structures and organisation of work can influence wellbeing. Cath leads the Workforce Organisation and Wellbeing group (WOW) in the School of Health Sciences, University of Surrey, alongside Professor Jill Maben, with whom she co-led the Care Under Pressure 2 and Schwartz South studies.

Dr Ruth Abrams

Ruth is an organisational psychologist and researcher whose work focuses on the NHS workforce. She uses qualitative research methods and undertakes evidence syntheses, to solve problems across healthcare systems. Ruth contributed to the ICON and Unprofessional Behaviours studies as part of the Workforce Organisation and Wellbeing group (WOW) at the University of Surrey.

Dr Anna Conolly

Anna is a qualitative researcher with experience in ethnography, narrative interviewing and participatory research methods. A sociologist by background, she has spent the past three years working in the area of nurse wellbeing. Anna worked as a research fellow on the ICON research project with Jill Maben and is part of the Workforce Organisation and Wellbeing group (WOW) at the University of Surrey.

Dr Justin Aunger

Justin is a research fellow with an interest in tackling complex behavioural challenges in healthcare to improve staff wellbeing and patient safety. Justin delivered the Unprofessional Behaviours study as part of the Workforce Organisation and Wellbeing group (WOW) at the University of Surrey. He now works in the NIHR Midlands Patient Safety Research Collaboration at the Institute of Applied Health Research, University of Birmingham.