Investigating what leads to harmful or distressing interactions (‘unprofessional behaviours’) between co-workers in healthcare, and what we can do about it
Between 2021 and 2023, researchers undertook an extensive realist review of the evidence, drawing on 148 UK and international sources, including reports of 42 interventions. The review aimed to answer two questions: ‘What leads to unprofessional behaviours taking place?’ and ‘What can we do about it?’. The research focused on acute settings, but many of the findings are relevant to other healthcare environments.
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